SO Design Online (referred to as “we”, “us”, or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Contact details – name, email address, phone number, and company name when you fill out a form or contact us.
- Usage data – IP address, browser type, pages visited, and time spent on our site (via cookies and analytics).
- Project details – information you voluntarily provide about your business, website, or design needs.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes or project proposals.
- Deliver the services you request (website design, branding, maintenance, etc.).
- Improve our website, content, and user experience.
- Send occasional updates about our services (you may opt out at any time).
- Comply with legal obligations.
3. Cookies & Tracking
We use cookies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable).
4. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who help us operate our website or deliver services (e.g., hosting, email providers, analytics), but they are contractually bound to keep your data confidential and use it only for the purposes we specify.
5. Data Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent where we rely on it.
- Object to processing or request data portability.
To exercise these rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:
Email: support@sodesign.online